The benefits

smartAPPOiNT^TM will help your practice improve your bottom-line.

Increasing Your Revenue

smartAPPOiNT^TM allows patients to make appointments at times when your practice is not available (e.g. after-hours or when you're busy treating a patient);

By eliminating busy signals and allowing appointments to be made anytime of the day, this ensures that all appointments are captured at the moment your patient had the urge to book a treatment with you.
By participating with smartAPPOiNT^TM, your practice has the potential to attract new patients from our community of life-style conscious smartAPPOiNT^TM members.

Increasing Repeat Business

smartAPPOiNT^TM allows your business to build client loyalty by providing better service to your patient. Happy patients will usually come back, spend more and refer their friends to you.

As all transactions are captured electronically, this allows your practice to rapidly build up a client-base together with transactions history and enabling your practice to better understand your patients.

Once your patients are comfortable with making bookings online with your practice, this presents endless opportunities for you to keep in close touch with your patients efficiently (e.g. e-newsletters, answering queries via email, online surveys). This channel allows your practice to perform marketing in more cost-effective ways (e.g. offering special offers & promotional materials via your website or through electronic direct marketing means)

Reducing Opportunity Costs

smartAPPOiNT^TM sends out reminders automatically prior to the appointment date (e.g. 1 day prior to the appointment). It also allows practices to capture appointment-behavioural information. These will help reduce the frequency of NO SHOWS.
Numerical Example:

Assumptions
- Average Service Fee = $60
- No. of Appts per month = 300
- No Show rate (pre- smartAPPOiNT^TM) = 5%
- No Show rate (with smartAPPOiNT^TM) = 2%

Calculations
- No. of No Shows (pre- smartAPPOiNT^TM) = 15 per mth
- Opportunity costs of No Shows = $900 per mth
- No. of No Shows (with smartAPPOiNT^TM) = 6 per mth
- Opportunity costs of No Shows = $360 per mth
- Reduction in opportunity cost = $540 per mth or $6,480 per yr

Reducing Operating Costs

smartAPPOiNT^TM automates the appointment making and reminder processes. This reduces the need for your staff to perform this task and frees them up to perform other value-adding tasks.

			Search: all words any exact

		smartAPPOiNT^TM will help your practice improve your bottom-line. Increasing Your Revenue smartAPPOiNT^TM allows patients to make appointments at times when your practice is not available (e.g. after-hours or when you're busy treating a patient); By eliminating busy signals and allowing appointments to be made anytime of the day, this ensures that all appointments are captured at the moment your patient had the urge to book a treatment with you. By participating with smartAPPOiNT^TM, your practice has the potential to attract new patients from our community of life-style conscious smartAPPOiNT^TM members. Increasing Repeat Business smartAPPOiNT^TM allows your business to build client loyalty by providing better service to your patient. Happy patients will usually come back, spend more and refer their friends to you. As all transactions are captured electronically, this allows your practice to rapidly build up a client-base together with transactions history and enabling your practice to better understand your patients. Once your patients are comfortable with making bookings online with your practice, this presents endless opportunities for you to keep in close touch with your patients efficiently (e.g. e-newsletters, answering queries via email, online surveys). This channel allows your practice to perform marketing in more cost-effective ways (e.g. offering special offers & promotional materials via your website or through electronic direct marketing means) Reducing Opportunity Costs smartAPPOiNT^TM sends out reminders automatically prior to the appointment date (e.g. 1 day prior to the appointment). It also allows practices to capture appointment-behavioural information. These will help reduce the frequency of NO SHOWS. Numerical Example: Assumptions - Average Service Fee = $60 - No. of Appts per month = 300 - No Show rate (pre- smartAPPOiNT^TM) = 5% - No Show rate (with smartAPPOiNT^TM) = 2% Calculations - No. of No Shows (pre- smartAPPOiNT^TM) = 15 per mth - Opportunity costs of No Shows = $900 per mth - No. of No Shows (with smartAPPOiNT^TM) = 6 per mth - Opportunity costs of No Shows = $360 per mth - Reduction in opportunity cost = $540 per mth or $6,480 per yr Reducing Operating Costs smartAPPOiNT^TM automates the appointment making and reminder processes. This reduces the need for your staff to perform this task and frees them up to perform other value-adding tasks. back to top

© Copyright Practice Solutions Australia & smartAPPOiNT Pty Ltd. All rights reserved. \| browser requirements: IE 7+
	stats